Privacy Policy
Last Updated: May 23, 2026
1. Information We Collect
We collect information you provide directly to us when registering, training your chatbot, or contacting us. This includes your name, email, credentials, and data sources (like custom documentation or PDF references) uploaded for training purposes.
2. How We Use Your Information
We use the collected information to: operate and maintain the Service; customize and improve your AI chatbot models; communicate updates; and protect the security of our users and services.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share information with trusted third-party service providers (such as hosting, analytics, or payment processors) to assist in rendering the Service, subject to strict confidentiality agreements.
4. Data Security
We employ industry-standard administrative, physical, and technical safeguards (including SOC2-compliant standards) to protect your data against unauthorized access, loss, or alteration. However, no electronic transmission over the internet is 100% secure.
5. Your Rights and Choices
Depending on your location, you may have rights under GDPR, CCPA, or other regional regulations to access, modify, or delete your personal data. You can manage these settings directly in your Stellah Dashboard or contact support.
6. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the date.
Concerned about data privacy?
Read our GDPR compliance guidelines or contact us.