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From signup to live AI support
in about 10 minutes.
No developers required for the basics, no long onboarding calls. Here is the exact process every Stellah customer goes through — every step, honestly described.
Create your account
Sign up free with your name, email, and password — no credit card. We create your organization, a default workspace, and a unique widget API key automatically. Verify your email and you're in.
- Free Starter plan: 1 website, 500 AI responses/month
- Your own organization with a dedicated dashboard
- A live widget API key generated on signup
Customize your widget
In the Widget customizer you control exactly how the chat looks and behaves on your site: brand colors, welcome title and message, launcher text, position (left or right), theme (gradient, glass, or dark), avatar style, and which tabs visitors see.
- Live preview while you edit — changes save instantly
- Optional pre-chat form to collect name, email, phone
- Quick-reply chips to guide common questions
- Your support email shown on the widget's Help tab
Train the AI on your content
The AI answers from your knowledge base, not generic guesses. Add FAQ articles manually, upload PDF documents, or crawl pages from your website — the content is indexed and used to ground every AI response.
- Manual FAQ articles with categories
- PDF document upload and parsing
- Website URL crawling and syncing
- Custom bot name, personality, and fallback response
Install with one script tag
Copy the embed snippet from your dashboard and paste it before the closing </body> tag of your website. That's the entire installation — the widget loads in an isolated iframe so it can't conflict with your site's styles or scripts.
- One-line async script — no build step, no npm package
- Works on any site: plain HTML, WordPress, Shopify, React, etc.
- Widget config is fetched live from your API key
AI handles conversations 24/7
Visitors chat with your AI assistant instantly, any time. Every conversation streams into your Live Inbox in real time over WebSockets — you see who's online, what page they're on, their device, and the full message history.
- Answers grounded in your knowledge base
- Real-time visitor presence and session analytics
- Automatic session limits and rate limiting built in
Take over when it matters
When a visitor asks for a human — or whenever you choose — you take over the conversation live from the dashboard. If no agent is online, the team is notified by email immediately so nobody waits in silence.
- One-click human takeover from the Live Inbox
- Email alerts to your team when a human is requested
- Invite team members with roles: Admin, Support Agent, Viewer
Go Live in Three Simple Steps
Stellah.App AI integrates smoothly with your current website and knowledge tools in minutes. No complex code needed.
Embed the Chat Widget
Paste our lightweight Javascript snippet into your HTML. Customize colors, fonts, and avatar positions to match your branding instantly.
<body>
<!-- Stellah.App Chat Widget -->
<script
src="https://stellah.app/widget.js"
data-api-key="stellah_live_YOUR_KEY"
></script>
</body>
Train Your AI Assistant
Upload PDFs, sync support URLs, or connect your database. The AI reads, indexes, and builds a semantic understanding of your service rules in seconds.
Automate Support
Activate rules, instant answers, and smart handoffs. Sit back as Stellah.App resolves queries, collects leads, and saves team capacity 24/7.
See it before you commit
Try the live widget on our demo page, or start free — the Starter plan needs no credit card.